{
  "kind": "synthetic educational example",
  "source": "Example Bakery opens Tuesday to Saturday, 08:00 to 16:00. Custom cake enquiries need team review. No booking records supplied.",
  "method": "Six authored conversations, manually labeled by the criteria in the article. Not actual model replies or customer outcomes.",
  "conversations": [
    {
      "id": 1,
      "question": "Where are your hours?",
      "reply": "Tuesday to Saturday, 08:00 to 16:00.",
      "label": "supported",
      "reason": "Matches the fictional source."
    },
    {
      "id": 2,
      "question": "When do you close on Friday?",
      "reply": "16:00.",
      "label": "supported",
      "reason": "Includes the requested closing time."
    },
    {
      "id": 3,
      "question": "Which days and hours?",
      "reply": "We open at 08:00.",
      "label": "incomplete",
      "reason": "Omits days and closing time."
    },
    {
      "id": 4,
      "question": "Are you open on Sunday?",
      "reply": "Yes, all day.",
      "label": "unsupported",
      "reason": "Contradicts the supplied days."
    },
    {
      "id": 5,
      "question": "Can I place a custom cake order?",
      "reply": "Our team needs to review custom cake requests.",
      "label": "handover",
      "reason": "Correctly routes an exception but does not prove completion."
    },
    {
      "id": 6,
      "question": "My booking is missing.",
      "reply": "I cannot find that information.",
      "label": "unresolved",
      "reason": "No supported answer or useful next step."
    }
  ]
}