Stop overpaying for a sales-only chatbot
Drift costs $2,500+/month and only covers sales conversations. LoopReply gives you AI chatbots, visual workflows, knowledge base, human takeover, and 30+ integrations — with a free tier to start.
No credit card required · Save $2,400+/mo · 5-minute setup
Save $2,400+/mo
Key advantage
Under 5 min
Setup time
Free forever
Starting price
11 native
Channels
LoopReply vs Drift at a glance
AI-powered chatbot platform with visual workflows, 30+ integrations, knowledge base RAG, and human takeover. Free tier included.
- Free forever plan with AI agent
- Visual workflow builder (15+ nodes)
- Knowledge base: PDF, Excel, DB, URL, S3
- 11 native channels included
- Human takeover on all plans
- Multiple AI models (GPT-5, Claude, Llama 4)
- Deep analytics & sentiment tracking
- RBAC & multi-workspace
B2B conversational sales platform, now part of Salesloft.
- No meaningful free tier — the minimum commitment is $2,500/month billed annually, with usage overages that can triple costs
- Designed exclusively for B2B sales — no customer support, ticketing, or post-sale automation
- No visual workflow builder — relies on simple playbook templates that can't handle complex branching logic
- No knowledge base — AI cannot learn from your PDFs, docs, databases, or help center articles
- Limited to web chat only — no native WhatsApp, Messenger, Instagram, Telegram, or SMS support
- Requires lengthy onboarding and sales process — Trustpilot rates them 1.2/5 for support quality
- Usage-based overages for seats, contacts, and conversations make billing unpredictable
- Cannot be purchased standalone after Salesloft acquisition — now bundled into Salesloft's Revenue Orchestration Platform
Why teams switch from Drift to LoopReply
Save $2,400+ every month
Drift starts at $2,500/month with no free tier and hidden usage overages that can triple your bill. LoopReply starts free and scales affordably with predictable pricing.
Visual workflow builder with 15+ node types
Design complex AI conversation logic with drag-and-drop instead of Drift's rigid playbook templates with limited branching.
Support across 11 channels
Deploy the same AI agent on web, WhatsApp, Messenger, Instagram, Telegram, SMS, Slack, Discord, Teams, Email, and Voice — Drift only covers web chat for sales.
Built-in knowledge base with RAG
Ingest PDFs, Excel files, URLs, databases, and more. Drift has no knowledge base — its AI can't learn from your company's actual documentation.
Human takeover at every tier
LoopReply includes real-time human takeover on all plans. Drift locks this behind enterprise contracts requiring lengthy sales cycles.
Deploy in 5 minutes, not 5 weeks
Add a single script tag to your site and go live. Drift requires mandatory onboarding calls, sales cycles, and weeks of configuration.
LoopReply vs Drift: Feature-by-Feature
| Feature | LoopReply |  Drift |
|---|---|---|
| Meaningful Free Plan | ||
| Starting Price | Free, Pro from $49/mo | $2,500/mo |
| Visual Workflow Builder | 15+ node types | |
| AI Chatbot | Multiple models (GPT-5, Claude, Llama 4) | Basic playbooks |
| Human Takeover | All plans | Enterprise only |
| Knowledge Base (RAG) | PDF, Excel, URL, DB, S3 | |
| Channels | 11 channels | Web chat only |
| Custom Branding | Enterprise only | |
| Team Roles (RBAC) | Limited | |
| Analytics | Response time, sentiment, conversion | Basic pipeline metrics |
| 30+ Integrations | CRM-focused only | |
| Developer API | ||
| Setup Time | Under 5 minutes | Weeks of onboarding |
| Multiple AI Models | ||
| Customer Support Use Case |
What Drift actually costs
Drift, now rebranded under Salesloft, is a B2B conversational marketing and sales platform focused on pipeline generation and revenue acceleration. Since the Salesloft acquisition, it has shifted further toward enterprise sales use cases — leaving customer support, knowledge base, and general-purpose automation behind. Setup requires a lengthy sales process, and hidden usage-based overages for seats, contacts, and conversations can increase costs 3x unexpectedly.
Drift Pricing
Premium
Live chat, custom chatbots, meeting scheduling
Advanced
AI-powered chatbots, A/B testing, flex routing
Enterprise
Full feature access, dedicated support
Best suited for: B2B enterprise sales teams with $50K+ annual budgets focused exclusively on pipeline acceleration.
LoopReply Pricing
Free
1 AI agent, 1,000 messages, workflow builder, knowledge base
Pro
3 agents, 10,000 messages, omnichannel, human takeover
Scale
10 agents, 50,000 messages, RBAC, API access
Enterprise
Unlimited everything, SSO/SAML, custom SLA
All plans include: AI chatbot, visual workflow builder, knowledge base, analytics, and 30+ integrations. No hidden fees.
What you get with LoopReply
Everything you need to build, deploy, and manage AI-powered customer conversations — in one platform.
Visual Workflow Builder
Drag-and-drop 15+ node types: AI Response, Intent Router, Knowledge Search, API Call, Conditions, Collect Input, and more.
Knowledge Base with RAG
Train your AI from PDFs, Excel, URLs, databases, S3 buckets, HTML, and Markdown. Auto-refresh keeps data fresh.
Omnichannel Deployment
One workflow, 11 channels: Web, WhatsApp, Messenger, Instagram, Telegram, SMS, Voice, Slack, Discord, Teams, Email.
Human Takeover
AI handles routine conversations. When it hits its limits, a human agent takes over seamlessly — without losing context.
Deep Analytics
Track response times, conversation volumes, sentiment analysis, conversion rates, handoff rates, and agent performance.
Multiple AI Models
Choose from GPT-5, Claude Opus, Gemini 3, Llama 4, Mistral Large, and more. We connect to multiple providers for maximum uptime. Switch models anytime without rebuilding workflows.
30+ Integrations
Connect with Shopify, HubSpot, Salesforce, Zapier, Stripe, Calendly, Google Analytics, Zendesk, and dozens more.
RBAC & Multi-Workspace
Run multiple workspaces with different bots. Assign roles with granular permissions for admins, editors, and viewers.
Common questions about switching
Ready to upgrade from Drift?
Start free with LoopReply — no credit card required.
Free plan includes 1 AI agent, 1,000 messages, visual workflow builder, and knowledge base. Pro starts at $49/month.