Plan your next step beyond Drift
Evaluate a replacement with the workflows, knowledge sources, and human support your team needs. Start a LoopReply Agent for free and test the important conversations before switching.
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Read the practical Drift comparison and test checklist
Comparison reviewed 2026-10-09.
Test before you migrate
Key advantage
No-code builder
Setup
Free plan
Starting price
Web + channels
Deployment
LoopReply vs Drift at a glance
AI-powered chatbot platform with visual workflows, 30+ integrations, knowledge base RAG, and human takeover. Free tier included.
- Free plan with 500 messages per month
- Visual workflow builder (15+ nodes)
- Knowledge base: PDF, Excel, DB, URL, S3
- Website widget; additional channels by plan
- Human takeover on paid plans
- AI model choices depend on the plan
- Analytics & sentiment tracking
- RBAC & multi-workspace
A conversational sales product in a gradual transition under Salesloft.
What to check before switching
- Salesloft announced a gradual sunset, not a universal shutdown on one March 2026 date. Confirm the timeline that applies to your account.
- Review which playbooks, routing rules, CRM fields, and meeting-booking steps need to be recreated in a replacement.
- Export the data your contract permits before changing your website installation.
- Compare usage allowances, operator access, third-party channel fees, and support commitments rather than headline prices alone.
Why teams switch from Drift to LoopReply
Configure an Agent visually or through chat
Use the visual workflow builder and Architect Studio to configure instructions, conversation steps, and appearance. Review the draft and test before publishing.
Answer from your own business knowledge
Attach supported documents, websites, spreadsheets, or database results. Wait for processing and test representative questions before making the Agent available to customers.
Keep a person available for handover
Use the shared inbox to review conversations and take over on a plan that includes human takeover. Confirm the people and hours available to support your customers.
Start with a free website Agent
The Free plan includes one Agent and 500 messages per month. Paid plans add higher allowances and features; external channel services may charge separately.
LoopReply vs Drift: Feature-by-Feature
Features and allowances depend on the plan. Test the capabilities and integrations your team needs before switching.
| Feature | LoopReply |  Drift |
|---|---|---|
| Website AI Agent | Available; configure and publish | Confirm availability during transition |
| Pricing | Free; Pro $49/month; Scale $149/month | Confirm existing contract |
| Conversation workflows | Visual builder and Architect Studio | Review existing Drift playbooks |
| Knowledge sources | Documents, websites, CSV/XLSX, supported databases | Check your existing source requirements |
| Human takeover | Available on eligible paid plans | Confirm operator access and handover needs |
| Migration | Rebuild and test the required configuration | Confirm export and transition arrangements |
What Drift actually costs
Salesloft acquired Drift in February 2024. On March 5, 2026, Salesloft announced a gradual sunset and a referral partnership with 1mind. Existing customers should confirm their contract, migration timeline, and data-export options directly with Salesloft before choosing a replacement.
Drift Pricing
Existing Drift agreement
Confirm renewal, transition, data export, and support terms with Salesloft.
Best suited for: Teams reviewing their conversational sales setup during the Drift transition and comparing replacement workflows against their existing requirements.
LoopReply Pricing
Free
1 AI Agents, 500 messages, 100 active users per month
Pro
3 AI Agents, 10,000 messages, 1,000 active users per month
Scale
10 AI Agents, 50,000 messages, 5,000 active users per month
Enterprise
Custom limits, security and service terms
Monthly prices shown. Features, usage and team-member allowances vary by plan. External channel and integration providers may charge separately.
What you get with LoopReply
Everything you need to build, deploy, and manage AI-powered customer conversations, in one platform.
Visual Workflow Builder
Drag-and-drop 15+ node types: AI Response, Intent Router, Knowledge Search, API Call, Conditions, Collect Input, and more.
Knowledge Base with RAG
Train your AI from PDFs, Excel, URLs, databases, S3 buckets, HTML, and Markdown. Auto-refresh keeps data fresh.
Omnichannel Deployment
Publish a website widget and connect supported channels such as WhatsApp, Telegram and Slack. Availability depends on your plan and provider configuration.
Human Takeover
AI handles routine conversations. When it hits its limits, a human agent takes over without losing context.
Performance Analytics
Track response times, conversation volumes, sentiment analysis, conversion rates, handoff rates, and agent performance.
Multiple AI Models
Choose from the AI models available on your plan and test responses against your own requirements before publishing changes.
30+ Integrations
Connect with Shopify, HubSpot, Salesforce, Zapier, Stripe, Calendly, Google Analytics, Zendesk, and dozens more.
RBAC & Multi-Workspace
Run multiple workspaces with different bots. Assign roles with granular permissions for admins, editors, and viewers.
Common questions about switching
Salesloft announced a gradual sunset on March 5, 2026. This does not establish a single shutdown date for every customer. Ask Salesloft about the timeline and support terms for your account.
You can recreate supported workflows and knowledge sources in LoopReply, then install its website widget. There is no promise of a one-click transfer. Test lead routing, booking, answers, and human handover before switching.
LoopReply offers a Free plan with 500 messages per month, Pro at $49 per month, and Scale at $149 per month when billed monthly. Compare the included allowances with your existing Drift contract and any third-party costs.
You can configure an Agent for lead collection, knowledge-based support, and workflow actions. Connected CRM or booking services require their own setup and permissions. Check the product facts and test your intended workflow.
Ready to upgrade from Drift?
Start free with LoopReply. No credit card required.
The Free plan includes 1 AI Agent, 500 messages per month, a visual workflow builder and knowledge base. Review paid plans for larger limits and human takeover.