Can I train an AI chatbot on my own data?

Yes. Upload documents, crawl your website, or add FAQs directly, and LoopReply trains your AI agent to answer only from that content. It's built for non-technical founders: no coding, no data science, just point it at your business information.

What data sources can I use?

You can upload PDFs, Excel and CSV files, and Markdown documents, crawl any public website or help center by URL, or type FAQs directly into the dashboard. You can also connect a database for live data if you need it.

Will the AI make up answers?

No. LoopReply uses retrieval-augmented generation, so the agent searches your actual content before answering and is instructed to only use what it finds. If nothing relevant exists in your data, it tells the customer it doesn't know instead of guessing.

How long does training take?

Most businesses are live in under 5 minutes. Uploading a document or adding an FAQ is processed almost instantly; crawling a larger website may take a few minutes depending on how many pages it has.

Is my business data secure?

Yes. Your data is isolated per workspace, encrypted at rest, and never used to train models for other customers. You can delete any source, and its content is removed from the agent's knowledge immediately.

Can I update the AI's knowledge after it's live?

Absolutely. Edit an uploaded file, re-crawl your website, or update an FAQ at any time, and your live agent reflects the change automatically. There's no retraining step or downtime.

An AI Agent Trained on Your Business, Not the Internet.

Upload your docs, crawl your website, and add FAQs. In minutes, you have an AI agent that answers questions using only your real business content, cites where every answer came from, and stays current whenever you update a source.

Start Free See Pricing

No credit card required · Free forever plan · 5-minute setup

Ways to train your agent

<5 min

To launch a trained AI agent

100%

Answers grounded in your data

Cited

Every answer sourced

The Problem

Generic AI chatbots don't know your business, and customers can tell.

Plug in an off-the-shelf AI chatbot and it answers from general internet knowledge, not your prices, policies, or products. It guesses, and when it guesses wrong, customers lose trust in your business, not just the bot. What you need is an AI agent trained on your own data: your documents, your website, your FAQs, so every answer reflects what's actually true about your business, today.

Key Benefits

Why teams choose LoopReply for AI Training

Upload Docs & PDFs

Drag in policy documents, spec sheets, price lists, or manuals. LoopReply reads and indexes them automatically, no formatting or manual copy-paste required.

Crawl Your Entire Website

Point your agent at your homepage, help center, or product pages and it crawls and learns the content on its own. No exporting pages or maintaining a separate document.

Add FAQs in Plain Text

Type common questions and answers directly, word for word, for policies where you want an exact, consistent response every time a customer asks.

Hallucination Guardrails

Your agent only answers from what you've given it. If the answer isn't in your data, it says so instead of guessing, and every response cites the source it pulled from.

How It Works

AI Training in 5 simple steps

Upload Your Documents

Add PDFs, spreadsheets, or Markdown files with your policies, product details, or pricing. Each file is processed and ready to answer from within moments.

Crawl Your Website

Paste your website URL and LoopReply automatically scrapes your pages, help center, and product listings, no manual data entry needed.

Add Quick FAQs

Type in your most common questions and exact answers directly, ideal for policies, return windows, or anything you want stated precisely.

LoopReply Trains the Agent

Every source is indexed into your agent's private knowledge base using retrieval-augmented generation, so the agent always answers from your real content, not its general training.

Go Live, Stay Current

Publish your agent and it starts answering with source citations immediately. Update any source later and the agent's knowledge updates automatically, no retraining required.

Comparison

LoopReply vs the rest

Feature	LoopReply	Others
Answers based on	Your docs, website & FAQs	General internet knowledge
Hallucination guardrails		Rarely enforced
Update knowledge anytime		Manual re-training required
Source citations on answers		Not shown
Crawl your website automatically		Chatbase: URL only, no auto-refresh
Setup time	Under 5 minutes	Hours of prompt engineering
Coding required		Often requires a developer
Starting price	Free	From $19–$99/mo

A generic AI chatbot answers from what it learned on the internet. An AI agent trained on your own data answers from what's actually true about your business, and tells you when it doesn't know, instead of making something up.

Use Cases

Who uses AI Training?

E-commerce

Train your agent on your product catalog, shipping policies, and return windows so it answers order and product questions accurately, without guessing at stock or pricing.

SaaS

Upload your docs and help center so the agent resolves setup and troubleshooting questions with citations linking straight back to the relevant docs page.

Healthcare Clinics

Train on intake forms, office policies, and insurance FAQs so patients get accurate answers about hours, appointments, and coverage, with sensitive questions flagged for staff.

Professional Services

Load your service descriptions, pricing, and engagement process so prospects get precise answers before ever speaking to your team, building trust from the first message.

FAQ

Common questions about AI Training

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Free plan includes 1 AI agent, 1,000 messages, visual workflow builder, and knowledge base. Pro starts at $49/month.

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