Patient communication that's always on, always secure
Automate appointment scheduling, streamline patient intake, answer common medical questions, and escalate to staff when it matters — with enterprise-grade security built in.
No credit card required · Free forever plan · 5-minute setup
40%
Fewer no-shows
24/7
Patient coverage
15hrs
Staff time saved weekly
92%
Patient satisfaction
Healthcare problems, solved
Every industry has unique challenges. Here's how LoopReply tackles yours.
Appointment no-shows cost thousands monthly
Missed appointments cost the average healthcare practice $150-200 per slot. Manual reminder calls are time-consuming and often ineffective.
LoopReply sends automated appointment reminders via SMS, WhatsApp, or web chat. Patients can confirm, cancel, or reschedule with a single reply. Smart retry logic follows up with non-responders.
After-hours patient questions go unanswered
Patients have questions about symptoms, medications, and procedures outside office hours. Unanswered questions lead to unnecessary ER visits and patient frustration.
LoopReply's AI answers common medical FAQ from your knowledge base 24/7 — office hours, insurance policies, medication instructions, pre-op prep. For urgent concerns, the AI guides patients to appropriate emergency resources.
Intake forms create bottlenecks
Paper forms and clunky web portals slow down check-in. Incomplete forms delay appointments and create extra work for front desk staff.
Convert intake forms into conversational flows. LoopReply guides patients through medical history, insurance details, and consent forms via chat — before they arrive. Data is structured and ready for your staff.
Staff overwhelmed by repetitive questions
"Do you accept my insurance?" "What are your hours?" "How do I get to your office?" — front desk staff spend hours daily answering the same questions.
Train the AI on your practice's knowledge base — insurance policies, office locations, parking, hours, accepted providers. The bot handles it all, freeing staff for patient care.
Multi-location coordination is complex
Healthcare groups with multiple clinics or departments struggle to maintain consistent communication. Each location may have different hours, providers, and services.
LoopReply's multi-workspace feature lets you create separate bots for each location or department — each with its own knowledge base, workflows, and staff — all managed from one dashboard.
See it in action
Real automation scenarios you can build in minutes with LoopReply's visual workflow builder.
Appointment Scheduling
Patient Intake
Prescription Refill Request
Built for healthcare
LoopReply capabilities tailored to healthcare workflows.
Secure Infrastructure
Encryption at rest and in transit, configurable data retention policies, and audit logging. Designed for organizations handling sensitive patient data.
Appointment Scheduling
Conversational booking flows that integrate with your scheduling system. Patients book, confirm, and reschedule via chat.
Patient Intake Automation
Replace paper forms with guided chat conversations. Medical history, insurance, and consent — all collected before the visit.
Medical FAQ Knowledge Base
Train AI on your practice's policies, procedures, insurance information, and common questions. Accurate, up-to-date answers 24/7.
Human Takeover
AI handles routine inquiries. Clinical questions, urgent concerns, or sensitive topics are seamlessly escalated to qualified staff with full conversation context.
Multi-Location Support
Separate workspaces for each clinic, department, or specialty. Individual knowledge bases, workflows, and staff — centrally managed.
Audit Logging
Complete audit trail of all AI interactions. Track who accessed what, when, and what the AI recommended — critical for compliance reviews.
SMS & WhatsApp Channels
Reach patients on the channels they already use. Appointment reminders, intake forms, and follow-ups via SMS and WhatsApp.
Measurable impact
40%
Fewer no-shows
Automated reminder sequences with one-tap rescheduling
15hrs
Staff time saved weekly
Per clinic, by automating repetitive questions and intake
$8K+
Monthly savings per clinic
From reduced no-shows, faster intake, and fewer phone calls
Common healthcare questions
Ready to automate healthcare?
Start free with LoopReply — no credit card required.
Free plan includes 1 AI agent, 1,000 messages, visual workflow builder, and knowledge base. Pro starts at $49/month.