Simple, transparent pricing

You can change plans in Settings > Billing. Paid-to-paid changes apply immediately, with Stripe calculating prorated charges or credits. Switching the billing cycle may create an immediate invoice. Cancelling a recurring paid subscription or moving it to Free keeps paid access until the current billing period ends. A manually assigned plan without a Stripe subscription moves to Free immediately. Review the confirmation before applying a change.

A Monthly Active User is any unique end-user who sends at least one message to your Agent within a calendar month. Returning users are only counted once per month regardless of how many conversations they have.

The Free plan has no recurring charge and requires no credit card. The Free plan includes 1 AI Agent, 100 active users and 500 messages per month, the visual workflow builder, a website widget and 1 knowledge base. Human takeover starts on Pro; it is not included in Free. Any paid trial offered at checkout is shown there.

No. Human takeover and custom branding start on Pro. Priority support and analytics exports start on Scale. Review the plan cards for the other included limits and features.

Each plan includes monthly usage allowances. Check your current usage and limits in Workspace settings. If you reach an allowance, upgrade your plan or wait for the next billing cycle to continue using the affected feature.

Pro and Scale cost less with annual billing. The cards show the monthly equivalent and the full amount billed yearly. Enterprise pricing and billing terms are agreed with sales.

You can cancel a recurring subscription in Settings > Billing. Paid access continues until the current billing period ends, then the Workspace moves to Free. You can undo a scheduled cancellation before that date. Your Agents and conversation history are not deleted; Free plan limits apply afterward. Cancelling does not refund previous payments or waive outstanding invoices.