Turn shoppers into buyers with AI that never sleeps
Recover abandoned carts, answer product questions instantly, automate order tracking, and handle returns — all from one AI-powered platform integrated with Shopify, WooCommerce, and more.
No credit card required · Free forever plan · 5-minute setup
23%
Cart recovery rate
60%
Fewer support tickets
<5s
First response time
4.6/5
Customer satisfaction
E-commerce problems, solved
Every industry has unique challenges. Here's how LoopReply tackles yours.
Cart abandonment drains revenue
Nearly 70% of online shopping carts are abandoned. Every lost cart is lost revenue — and most stores have no automated way to bring shoppers back.
LoopReply triggers proactive AI conversations when carts are abandoned. The bot can offer personalized incentives, answer last-minute questions, and redirect shoppers to checkout — across web, WhatsApp, and Messenger.
Repetitive order status questions
"Where's my order?" makes up 30-50% of all support tickets for most e-commerce stores, tying up agents with questions that have straightforward answers.
LoopReply's workflow builder connects directly to your Shopify or WooCommerce API. Customers ask about their order and get real-time status, tracking links, and estimated delivery — instantly, without a human.
Returns and exchanges overwhelm your team
Processing returns manually is slow and frustrating for customers. Long wait times lead to negative reviews and lost repeat buyers.
Build self-service return workflows with LoopReply. The AI checks eligibility, generates return labels, and keeps customers informed at every step — freeing your team for higher-value interactions.
Product discovery is broken
Customers can't find what they're looking for in large catalogs. Static search fails for nuanced queries like "waterproof jacket for hiking under $100."
Train LoopReply's knowledge base on your entire product catalog. The AI understands natural language queries, recommends relevant products, compares options, and links directly to product pages.
Peak season scaling is painful
Black Friday, holiday sales, and flash promotions create 5-10x spikes in customer inquiries. Hiring temporary support staff is expensive and slow.
LoopReply handles unlimited concurrent conversations. AI scales instantly during peak traffic — no hiring, no training, no ramp-up time. Humans only handle the conversations that truly need them.
See it in action
Real automation scenarios you can build in minutes with LoopReply's visual workflow builder.
Abandoned Cart Recovery
Order Status Inquiry
Product Recommendation
Built for e-commerce
LoopReply capabilities tailored to e-commerce workflows.
Shopify & WooCommerce Integration
Native connectors pull product data, order status, and inventory in real time. No custom code needed.
Product Knowledge Base
Train AI on your entire catalog — descriptions, specs, reviews, sizing guides. Customers get accurate, contextual answers.
Multi-Language Support
Serve international customers in 50+ languages. AI auto-detects language and responds natively.
Omnichannel Deployment
One workflow runs on your website, WhatsApp, Instagram, Messenger, and more. Meet customers where they shop.
Cart Recovery Workflows
Visual drag-and-drop builder for abandoned cart sequences. Conditions, delays, incentives, and escalation — all configurable.
Human Takeover
AI handles the routine. When a customer needs a human — complex returns, complaints, VIP orders — handoff is seamless with full context preserved.
Analytics Dashboard
Track cart recovery rates, resolution times, product recommendation conversion, and customer satisfaction in real time.
30+ Integrations
Connect with Stripe, Klaviyo, Zapier, Google Analytics, and your existing e-commerce stack.
Measurable impact
60%
Reduction in support tickets
Automated responses to order status, shipping, returns, and product questions
23%
Cart recovery rate
Proactive AI outreach recovers abandoned carts across all channels
$12K+
Monthly savings
Average cost savings from reduced support headcount and faster resolution
Common e-commerce questions
Ready to automate e-commerce?
Start free with LoopReply — no credit card required.
Free plan includes 1 AI agent, 1,000 messages, visual workflow builder, and knowledge base. Pro starts at $49/month.