Delight guests before they even check in
Handle booking inquiries 24/7, provide AI-powered concierge services in 50+ languages, automate pre-arrival communication, and collect post-stay feedback — all from one platform.
No credit card required · Free forever plan · 5-minute setup
50+
Languages supported
35%
Booking conversion lift
24/7
Concierge coverage
10hrs
Staff time saved weekly
Travel & Hospitality problems, solved
Every industry has unique challenges. Here's how LoopReply tackles yours.
Booking inquiries span every time zone
Travelers search and book at all hours. A potential guest in Tokyo inquires at 3 AM your time — and if nobody responds, they book with a competitor who does.
LoopReply's AI handles booking inquiries 24/7 in 50+ languages. It answers availability questions, compares room options, applies promotional rates, and guides guests to complete their reservation — no matter the time zone.
Pre-arrival questions overwhelm front desk
"What time is check-in?" "Is airport transfer included?" "Do you have a pool?" Front desk staff spend hours answering the same questions before guests even arrive.
Train the AI on your property's FAQ — amenities, policies, transportation, dining options, local attractions. Guests get instant, accurate answers. Staff focus on in-person hospitality.
Language barriers limit your market
International travelers expect communication in their language. Hiring multilingual staff for every language is impossible. Translation tools create awkward, robotic responses.
LoopReply's AI speaks 50+ languages natively. It auto-detects the guest's language and responds fluently — not with mechanical translations, but with natural, contextual conversations powered by frontier AI models.
Upselling opportunities go unrealized
Room upgrades, spa packages, late checkout, and local experiences are high-margin opportunities. But manually reaching out to every guest is impractical.
Build automated upsell workflows that offer relevant upgrades at the right moment — after booking confirmation, pre-arrival, or during the stay. AI personalizes offers based on stay duration, room type, and guest preferences.
Post-stay feedback collection is low
Email surveys get single-digit response rates. Without feedback, you can't identify service issues or collect the reviews that drive future bookings.
LoopReply sends conversational feedback requests via WhatsApp or SMS — channels with 40-60% response rates. Happy guests are directed to leave reviews on Google or TripAdvisor. Unhappy guests are escalated to management.
See it in action
Real automation scenarios you can build in minutes with LoopReply's visual workflow builder.
Booking Assistance
AI Concierge
Post-Stay Feedback
Built for travel & hospitality
LoopReply capabilities tailored to travel & hospitality workflows.
Multi-Language AI
50+ languages supported natively. Auto-detection ensures every guest communicates in their preferred language, no configuration needed.
Property Knowledge Base
Upload amenities, policies, room details, local guides, and dining menus. The AI becomes your most knowledgeable concierge.
WhatsApp & Web Chat
Meet guests on WhatsApp, Messenger, Instagram, web widget, and SMS. One workflow, every channel.
Booking System Integration
Connect to your PMS or booking engine via API. Real-time availability checks, rate lookups, and reservation management.
Upselling Workflows
Automated upgrade offers, spa packages, and experience add-ons — personalized by stay type, dates, and guest profile.
Multi-Property Dashboard
Manage multiple properties from one account. Each property gets its own bot, knowledge base, and team — centrally monitored.
Guest Feedback Collection
Conversational surveys via WhatsApp/SMS with automatic routing — happy guests to review sites, unhappy guests to management.
Analytics & Insights
Track guest satisfaction, booking conversion, response times, popular questions, and seasonal trends across all properties.
Measurable impact
35%
Booking conversion lift
Instant AI responses to availability inquiries across all time zones
5x
More guest feedback
Conversational surveys via WhatsApp vs. traditional email
10hrs
Staff time saved weekly
Per property, from automated FAQ, concierge, and feedback collection
Common travel & hospitality questions
Ready to automate travel & hospitality?
Start free with LoopReply — no credit card required.
Free plan includes 1 AI agent, 1,000 messages, visual workflow builder, and knowledge base. Pro starts at $49/month.