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HubSpot

Every Conversation Becomes a CRM Action in HubSpot

Connect LoopReply to HubSpot and let every AI-powered chat automatically create contacts, update deal stages, and trigger your sales workflows, with no manual data entry.

No credit card required · Free tier available · 5-minute setup

What you can automate with LoopReply + HubSpot

Auto-Create HubSpot Contacts

When a lead provides their details in chat, LoopReply automatically creates or updates the contact in HubSpot, with conversation notes, channel, and collected properties.

Update Deal Stages from Chat

AI-qualified leads can trigger deal creation and stage progression in HubSpot. Move prospects from 'New Lead' to 'Qualified' the moment the AI collects the right signals.

Trigger HubSpot Workflows

Use LoopReply as a trigger for HubSpot automation sequences. Enroll contacts in email nurture campaigns, assign tasks to reps, or send internal Slack notifications, all from a chat event.

Sync Conversation History

Every conversation is logged as a HubSpot activity on the contact timeline. Your sales team has full context before they ever pick up the phone.

Look Up Existing Contacts

When a returning customer starts a chat, LoopReply can look up their HubSpot record to personalize the conversation, addressing them by name and referencing their history.

Connect LoopReply to HubSpot in minutes

1

Connect via HubSpot OAuth

Go to Integrations → HubSpot in LoopReply. Click 'Connect HubSpot' and authorize access to your HubSpot portal via OAuth. No API keys needed.

2

Map Contact Properties

Map the fields collected in your chat workflow (name, email, company, phone) to HubSpot contact properties. Custom properties are supported.

3

Configure CRM Actions in Workflows

Add HubSpot action nodes to your LoopReply workflows: Create Contact, Update Contact, Create Deal, Update Deal Stage, Enroll in Sequence.

4

Set Up Bidirectional Sync (Optional)

Enable HubSpot → LoopReply sync to pull existing contact data into chat conversations for personalization.

5

Test with a Lead Flow

Run through a test lead qualification workflow. Verify the contact is created in HubSpot with the correct properties and the conversation is logged.

Everything included with LoopReply

Every LoopReply plan includes the HubSpot integration alongside the full platform.

Visual workflow builder, no code required
Knowledge base with RAG (PDF, URL, DB, S3)
Human takeover on every plan
HubSpot integration included
30+ additional integrations
Shared inbox across all channels
Real-time analytics and sentiment tracking
Multiple AI models (GPT-5, Claude, Gemini…)

Common questions about the HubSpot integration

Ready to connect HubSpot to your AI chatbot?

Start free, no credit card required. The HubSpot integration is available on all plans.

Data handling

Read how LoopReply handles personal data and how to contact us about it.

Terms of service

Review the terms that apply to your account and use of the platform.

Knowledge sources

Learn how to prepare, process, and check the information your Agent uses.

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