Turn Messenger Into a 24/7 AI-Powered Support and Sales Channel
Connect your Facebook Page to LoopReply and automate Messenger conversations with AI. Handle FAQs, qualify leads, and escalate to humans, all without leaving Messenger.
No credit card required · Free tier available · 5-minute setup
What you can automate with LoopReply + Messenger
Instant FAQ Responses
Answer common questions from your Facebook Page visitors automatically. The AI draws from your knowledge base to give accurate, on-brand responses 24/7.
Lead Capture from Ads
Connect Messenger to your Facebook ad campaigns. When users click 'Send Message' on an ad, the AI qualifies them, captures contact details, and routes hot leads to your team.
E-commerce Support
Handle order inquiries, product questions, and return requests directly in Messenger. Pull order data via API integrations for personalized, accurate responses.
Human Takeover for Complex Issues
When a customer needs real help, the AI escalates with full context. Your agent takes over in the shared inbox with full conversation context.
Connect LoopReply to Messenger in minutes
Connect Your Facebook Page
Go to Channels → Messenger in LoopReply. Authorize access to your Facebook Page via OAuth. Only Pages you admin will appear.
Build Your Workflow
Create a conversation flow in the visual builder. Add the intent routing, AI responses, and knowledge base nodes relevant to your Messenger use case.
Set a Greeting and Ice-Breakers
Configure a greeting message and up to four quick-reply ice-breaker questions that appear when a user opens a new Messenger thread with your Page.
Test and Publish
Send a test message to your Facebook Page from a personal account. Verify the workflow runs correctly, then publish to make the bot live.
Everything included with LoopReply
Every LoopReply plan includes the Messenger integration alongside the full platform.
Common questions about the Messenger integration
Any Facebook Page where you have admin access. You can connect multiple Pages to different bots in the same LoopReply workspace.
Yes. When users click a 'Send Message' CTA on a Facebook or Instagram ad, the message lands in your connected Messenger bot and triggers your workflow automatically.
Meta restricts proactive messaging to a 24-hour window after the last user message for standard accounts, or via sponsored messages. LoopReply supports both standard and sponsored message flows.
Ready to connect Messenger to your AI chatbot?
Start free, no credit card required. The Messenger integration is available on all plans.