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Messenger

Turn Messenger Into a 24/7 AI-Powered Support and Sales Channel

Connect your Facebook Page to LoopReply and automate Messenger conversations with AI. Handle FAQs, qualify leads, and escalate to humans — all without leaving Messenger.

No credit card required · Free tier available · 5-minute setup

What you can automate with LoopReply + Messenger

Instant FAQ Responses

Answer common questions from your Facebook Page visitors automatically. The AI draws from your knowledge base to give accurate, on-brand responses 24/7.

Lead Capture from Ads

Connect Messenger to your Facebook ad campaigns. When users click 'Send Message' on an ad, the AI qualifies them, captures contact details, and routes hot leads to your team.

E-commerce Support

Handle order inquiries, product questions, and return requests directly in Messenger. Pull order data via API integrations for personalized, accurate responses.

Human Takeover for Complex Issues

When a customer needs real help, the AI escalates seamlessly. Your agent takes over in the shared inbox with full conversation context.

Connect LoopReply to Messenger in minutes

1

Connect Your Facebook Page

Go to Channels → Messenger in LoopReply. Authorize access to your Facebook Page via OAuth. Only Pages you admin will appear.

2

Build Your Workflow

Create a conversation flow in the visual builder. Add the intent routing, AI responses, and knowledge base nodes relevant to your Messenger use case.

3

Set a Greeting and Ice-Breakers

Configure a greeting message and up to four quick-reply ice-breaker questions that appear when a user opens a new Messenger thread with your Page.

4

Test and Publish

Send a test message to your Facebook Page from a personal account. Verify the workflow runs correctly, then publish to make the bot live.

Everything included with LoopReply

Every LoopReply plan includes the Messenger integration alongside the full platform.

Visual workflow builder — no code required
Knowledge base with RAG (PDF, URL, DB, S3)
Human takeover on every plan
Messenger integration included
30+ additional integrations
Shared inbox across all channels
Real-time analytics and sentiment tracking
Multiple AI models (GPT-5, Claude, Gemini…)

Common questions about the Messenger integration

Ready to connect Messenger to your AI chatbot?

Start free — no credit card required. The Messenger integration is available on all plans.

AICPASOC 2

SOC-2 Type II

Excellence from design to operation: data privacy, processing integrity, and confidentiality stay top of mind.

ISO27001:2022

ISO/IEC 27001:2022

The highest organizational standards for information security management, ensuring your data stays private.

GDPR

GDPR Compliant

Personal data remains personal. Advanced user permissions let users define handling procedures.

HIPAA

HIPAA Compliant

Safeguarded systems designed to keep protected health information (PHI) secure.