Skip to main content
+
Microsoft Teams

An AI Assistant Built Into Your Microsoft Teams Workflow

Connect LoopReply to Microsoft Teams and give employees instant answers to internal questions, from IT support to HR policies to onboarding, without ever leaving Teams.

No credit card required · Free tier available · 5-minute setup

What you can automate with LoopReply + Microsoft Teams

IT Helpdesk Automation

Employees request IT support in Teams and get instant answers from your IT knowledge base. Unresolved tickets route to the IT team with full context.

HR Policy Assistant

Answer employee questions about benefits, leave policies, and onboarding procedures automatically from your HR documentation.

Internal Knowledge Search

Let employees ask the bot to search internal wikis, policies, and documentation. The AI retrieves and summarizes the most relevant content.

Workflow Notifications

Push alerts, summaries, and status updates from LoopReply workflows directly into Teams channels or personal chats.

Connect LoopReply to Microsoft Teams in minutes

1

Register a Bot in Azure

Create a Bot Channel Registration in Azure Active Directory. Generate the App ID and Client Secret.

2

Connect to LoopReply

Go to Channels → Microsoft Teams in LoopReply. Enter your Azure App ID and Secret to establish the connection.

3

Deploy to Teams

Upload the LoopReply app manifest to your Microsoft Teams admin center to make the bot available across your organization.

4

Configure Channels and Permissions

Set which Teams channels and users can interact with the bot. Configure admin-only flows for sensitive internal data.

Everything included with LoopReply

Every LoopReply plan includes the Microsoft Teams integration alongside the full platform.

Visual workflow builder, no code required
Knowledge base with RAG (PDF, URL, DB, S3)
Human takeover on every plan
Microsoft Teams integration included
30+ additional integrations
Shared inbox across all channels
Real-time analytics and sentiment tracking
Multiple AI models (GPT-5, Claude, Gemini…)

Common questions about the Microsoft Teams integration

Ready to connect Microsoft Teams to your AI chatbot?

Start free, no credit card required. The Microsoft Teams integration is available on all plans.

Data handling

Read how LoopReply handles personal data and how to contact us about it.

Terms of service

Review the terms that apply to your account and use of the platform.

Knowledge sources

Learn how to prepare, process, and check the information your Agent uses.

Contact us