Send Every Chat Event to Your Entire Analytics Stack via Segment
Connect LoopReply to Segment and send chat events and user traits to your CDP. Route data to any downstream destination, from analytics tools to ad platforms to data warehouses, with one integration.
No credit card required · Free tier available · 5-minute setup
What you can automate with LoopReply + Segment
Identify and Track Users
Send Segment Identify calls with user traits collected in chat (email, name, company) and Track calls for chat events.
Route to All Downstream Tools
With one LoopReply → Segment connection, chat data flows to every Segment destination: Amplitude, Mixpanel, BigQuery, Braze, and more.
Unify User Profiles
Merge chat-collected data with your existing customer profiles in Segment for a complete customer view.
Connect LoopReply to Segment in minutes
Get Your Segment Write Key
In Segment → Sources → Add Source → Server, create a new source and copy the Write Key.
Connect to LoopReply
Go to Integrations → Segment and paste your Write Key.
Configure Events and Traits
Map LoopReply events to Segment Track calls and user properties to Identify calls.
Everything included with LoopReply
Every LoopReply plan includes the Segment integration alongside the full platform.
Common questions about the Segment integration
LoopReply sends Identify calls (with user traits) and Track calls (with event properties). Page calls are not applicable as LoopReply is a chat interface.
Ready to connect Segment to your AI chatbot?
Start free, no credit card required. The Segment integration is available on all plans.