An AI Helpdesk Inside Your Slack Workspace
Connect LoopReply to Slack and give your team an AI assistant that answers internal questions, handles IT tickets, and escalates to the right person — all without leaving Slack.
No credit card required · Free tier available · 5-minute setup
What you can automate with LoopReply + Slack
Internal IT Helpdesk
Employees ask IT questions in Slack and get instant answers from your internal documentation. Unresolved tickets are routed to the IT team with full context.
HR and Policy FAQs
The AI answers HR questions about benefits, policies, and processes by searching your HR knowledge base — reducing repetitive requests to the HR team.
Onboarding Workflows
Guide new hires through their first week with interactive onboarding flows delivered directly in Slack DMs.
Team Notifications and Alerts
Trigger Slack messages from LoopReply workflows — send deal alerts, support ticket summaries, or daily briefings to Slack channels automatically.
Connect LoopReply to Slack in minutes
Install the LoopReply Slack App
Go to Channels → Slack in LoopReply and click 'Add to Slack.' Authorize the app in your Slack workspace.
Choose Deployment Mode
Select whether the bot responds in DMs, specific channels, or to @mentions in any channel.
Build the Internal Workflow
Create your IT, HR, or onboarding workflow in the visual builder. Connect your internal documentation to the knowledge base.
Set Escalation Routing
Configure which Slack users or channels receive escalations when the AI can't resolve a request.
Everything included with LoopReply
Every LoopReply plan includes the Slack integration alongside the full platform.
Common questions about the Slack integration
Ready to connect Slack to your AI chatbot?
Start free — no credit card required. The Slack integration is available on all plans.