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Voice

AI-Powered Voice Calls That Sound Human and Act Smart

Connect LoopReply to Twilio Voice and deploy automated call flows that handle common requests, collect caller information, and route to the right agent — without a phone tree.

No credit card required · Free tier available · 5-minute setup

What you can automate with LoopReply + Voice

Automated Inbound Call Handling

The AI answers inbound calls, identifies the caller's intent, and either resolves the request or routes to the right team — no press 1 for sales, press 2 for support.

Appointment Scheduling via Voice

Callers can book, reschedule, or cancel appointments over the phone. The AI collects their details and syncs with your scheduling integration.

After-Hours Coverage

When your team is offline, the AI handles inbound calls, collects the caller's information and request, and creates a callback ticket in your inbox.

Outbound Reminder Calls

Trigger automated outbound voice calls for appointment reminders, payment follow-ups, or re-engagement campaigns.

Connect LoopReply to Voice in minutes

1

Get a Twilio Voice Number

Purchase a voice-capable phone number from your Twilio account in your target country.

2

Connect Twilio to LoopReply

Go to Channels → Voice in LoopReply. Enter your Twilio Account SID, Auth Token, and phone number.

3

Build Your Voice Flow

Design your call flow in the visual builder. Voice flows use text-to-speech for AI responses and speech-to-text for caller input.

4

Test with a Live Call

Call your Twilio number to test the full flow. Adjust speech prompts, pauses, and routing logic as needed.

Everything included with LoopReply

Every LoopReply plan includes the Voice integration alongside the full platform.

Visual workflow builder — no code required
Knowledge base with RAG (PDF, URL, DB, S3)
Human takeover on every plan
Voice integration included
30+ additional integrations
Shared inbox across all channels
Real-time analytics and sentiment tracking
Multiple AI models (GPT-5, Claude, Gemini…)

Common questions about the Voice integration

Ready to connect Voice to your AI chatbot?

Start free — no credit card required. The Voice integration is available on all plans.

AICPASOC 2

SOC-2 Type II

Excellence from design to operation: data privacy, processing integrity, and confidentiality stay top of mind.

ISO27001:2022

ISO/IEC 27001:2022

The highest organizational standards for information security management, ensuring your data stays private.

GDPR

GDPR Compliant

Personal data remains personal. Advanced user permissions let users define handling procedures.

HIPAA

HIPAA Compliant

Safeguarded systems designed to keep protected health information (PHI) secure.