AI-Powered Voice Calls That Sound Human and Act Smart
Connect LoopReply to Twilio Voice and deploy automated call flows that handle common requests, collect caller information, and route to the right agent, without a phone tree.
No credit card required · Free tier available · 5-minute setup
What you can automate with LoopReply + Voice
Automated Inbound Call Handling
The AI answers inbound calls, identifies the caller's intent, and either resolves the request or routes to the right team, with no press 1 for sales, press 2 for support.
Appointment Scheduling via Voice
Callers can book, reschedule, or cancel appointments over the phone. The AI collects their details and syncs with your scheduling integration.
After-Hours Coverage
When your team is offline, the AI handles inbound calls, collects the caller's information and request, and creates a callback ticket in your inbox.
Outbound Reminder Calls
Trigger automated outbound voice calls for appointment reminders, payment follow-ups, or re-engagement campaigns.
Connect LoopReply to Voice in minutes
Get a Twilio Voice Number
Purchase a voice-capable phone number from your Twilio account in your target country.
Connect Twilio to LoopReply
Go to Channels → Voice in LoopReply. Enter your Twilio Account SID, Auth Token, and phone number.
Build Your Voice Flow
Design your call flow in the visual builder. Voice flows use text-to-speech for AI responses and speech-to-text for caller input.
Test with a Live Call
Call your Twilio number to test the full flow. Adjust speech prompts, pauses, and routing logic as needed.
Everything included with LoopReply
Every LoopReply plan includes the Voice integration alongside the full platform.
Common questions about the Voice integration
LoopReply uses Twilio's text-to-speech powered by Amazon Polly and Google WaveNet. Multiple voices are available in dozens of languages and accents.
Yes. LoopReply uses speech-to-text transcription via Twilio's Gather verb with natural language understanding. For open-ended responses, the transcribed text is passed to the AI workflow for intent classification.
Ready to connect Voice to your AI chatbot?
Start free, no credit card required. The Voice integration is available on all plans.