Automate WhatsApp With AI That Knows When to Hand Over to a Human
Connect your WhatsApp Business number to LoopReply and deploy AI-powered conversations at scale. Handle support, sales, and notifications — with a human always one step away.
No credit card required · Free tier available · 5-minute setup
What you can automate with LoopReply + WhatsApp
24/7 AI Support on WhatsApp
Answer customer questions instantly using your knowledge base, even outside business hours. The AI handles routine queries autonomously so your team only deals with what requires a human.
Order and Shipping Notifications
Send proactive WhatsApp messages for order confirmations, shipping updates, and delivery alerts. Customers can reply and trigger follow-up workflows automatically.
Lead Qualification
Capture leads via WhatsApp click-to-chat links. The AI asks qualifying questions, scores the lead, and routes hot prospects to your sales team instantly.
Appointment Booking
Let customers book appointments via WhatsApp. The workflow collects their preferences and syncs with Calendly or Cal.com without any manual intervention.
Seamless Human Takeover
When the AI hits a complex query or the customer requests a person, the conversation transfers to your shared inbox in real time — full context preserved, no repeated questions.
Connect LoopReply to WhatsApp in minutes
Connect WhatsApp Business API
In LoopReply, go to Channels → WhatsApp. Connect via Meta's WhatsApp Business API using your Facebook Business Manager account. Phone number verification takes about 5 minutes.
Build Your Workflow
Use the visual workflow builder to create your WhatsApp conversation flow. Add AI Response nodes, Knowledge Base Search nodes, and Human Handover triggers as needed.
Configure Message Templates
Set up WhatsApp-approved message templates for outbound notifications (order updates, reminders). Templates are submitted to Meta for approval directly from the LoopReply dashboard.
Test the Integration
Send a test message to your WhatsApp number and walk through the workflow. Verify AI responses, check handover triggers, and confirm notification delivery.
Go Live
Publish your workflow. Your WhatsApp number is now connected to LoopReply. All incoming messages are handled by your AI bot with your team available in the shared inbox for escalations.
Everything included with LoopReply
Every LoopReply plan includes the WhatsApp integration alongside the full platform.
Common questions about the WhatsApp integration
Ready to connect WhatsApp to your AI chatbot?
Start free — no credit card required. The WhatsApp integration is available on all plans.